Thursday, January 16, 2014

How are we doing?

Julia Sullivan,
Creative Director
During the past year, this weekly newsletter has undergone some changes. It hasn't been drastic, but my team is always refining the messages we send you. The goal of Modern Memorialization is to keep you updated, inspired and educated - all in a short newsletter you can read in just a few minutes.
In each newsletter you'll find a:
  • Feature article: We give the metaphorical microphone to our owners and members of our management team each week to demonstrate how the team of professionals behind the scenes at Trigard Memorials works together to serve you, our customers.
  • Product spotlight: With so many innovative products and solutions, this space gives us the opportunity to focus on our products one at a time. We hope these spotlights either tell you something you don't know about a product you use regularly or entice you to expand your product offerings.
  • Design tip of the week: These small ideas from our memorials designers and customer service team can help your ordering process go even smoother.
  • Promotions and events section: These appear in the left-hand column to let you know about where we'll be exhibiting and the national campaigns, like Have the Talk of a Lifetime, that we're passionate about.
So how are we doing? I can see lots of data about the number of people who open the newsletters and which links are clicked on most often, but that's only part of the story. If you see something in the newsletter you really like, please email me at julias@trigard.com. And if you have an idea about how to make it even more useful, absolutely let me know. There's no suggestion too wacky to at least discuss.
 
This article originally appeared in Modern Memorialization, Trigard Memorials' weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/thursdays.
 
 
New year, new emblems

Trigard Memorials just added 40 new emblems, including a bicycle, a piggy bank and a pair of high heels to our library. We've organized them into categories so it's easy to help a family customize their loved one's memorial.

You can access our emblems online or we have them available on disc. Give us a call at 800.798.4900, and we will send one your way.

This article originally appeared in Modern Memorialization, Trigard Memorials' weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Thursdays.


Design tip of the week

When sending in revisions, especially when sending them on a new order form, make sure you write somewhere on it that they're revisions. Otherwise we may think it's a new order and it will create duplicate paperwork.

This article originally appeared in Modern Memorialization, Trigard Memorials' weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/Thursdays.

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