Sunset Memorial Park
I always start training by walking them around the cemetery to allow them to get a feel for where they will be spending most of their work days. It is important that every grounds crew member knows their way around the cemetery and can find the lots and sections.
Obviously, we discuss cemetery maintenance and what to look out for when mowing. I train my team to keep their eyes open for markers that are too high or too low. If the marker is too high and we run it over with the mower, it can damage the marker and our mower. If the marker is too low, the mower wheel can sink down with the marker and scalp the grass.
Lastly, I teach about our culture, insisting that we are always friendly and respectful. We help cemetery visitors who look lost to find their way around. And, when we see someone grieving, we give them their privacy.
What else is on your new staff training list? Email your ideas to email@example.com. You may see them in a future newsletter.
This article originally appeared in Modern Memorialization, Trigard Memorials' weekly electronic newsletter featuring information for the funeral industry. Sign up for your free subscription at http://www.trigard.com/thursdays.